Please Note: Due to high demand for in home fitness products amid Covid-19, there may be added time in order processing and even backorders as the industry reels from unprecedented demand. Currently Demand is outstripping supply by a wide margin.

FAQ

Need help finding a part?

The first thing you need to do is locate your Model Name and Model Number (for Icon) / Serial Number (All Other Name Brands).  Using this information you can search for it on the main page.  

If you need help please send a general inquiry in the Contact Us form.

How do I complete a purchase?

Click the View Cart link at the top right and follow the steps.  You can see shipping expenses there as well.

Be advised, there is a premium for Canadian Shipments as well as HI, PR, and AK

How do I cancel my order?

You can cancel up until the time the item ships (when label is generated).  Due to volume, we cannot guarantee the cancellation request will be honored.  Timing is everything.  If you/we do not catch it in time, you will have to generate an RA return the item to 

Fitness Parts & Repair LLC

6114 Madison Ct.
Morton Grove, IL 60053
fitnesspartsrepair@gmail.com

Is an account necessary to checkout?

No, you do not need an account to purchase items on site. 

How do I set up an account?

create an account by entering your information manually.
Creating an account helps expedite future purchases.
You can also view your order history in a centralized location.

Payment Methods Accepted

We accept most major credit cards as well as paypal.  We are also looking to incorporate Cryptocurrency in the near future, specifically Bitcoin, Ether, and Ripple.

How often should a belt be lubricated on a treadmill?

Congrats, you are in the know.  It is recommended to apply 2-3 oz of Silicone every 3-5 months depending on usage.

This reduces friction, and improves the life of the machine.  We sell a few different brands and applicators in our store.