I diagnosed the treadmill issue because it didn't consistently run, sometimes working and sometimes not. Upon inspection, I discovered a malfunction in the console, causing it to connect and disconnect intermittently. I replaced the faulty console with a used one from the "purple shop," pressed the recalibrate button, and the treadmill started running smoothly. I'm grateful to the purple shop for providing a more affordable solution compared to the expensive new products from the company. Thumbs up!

Only place I found a difficult to source part. Ordered online and they quickly sent the item. Great that they still have these parts available.

Quick shipment and so far working great!

Bought two handrails and fit like a glove on my treadmill. Our handrails had been broken for several months making the treadmill unable to hold the console. Installing the new handrails allowed us to start using the treadmill again.

Console I received was lightly used as advertised and in very good condition. The shipping was much faster than expected and was easy to install. It works great and hopefully will continue to do so.

Great customer service. Part was readily available and price was good. No complaints. Thanks!

purchasing the warranty will save me lots of money as the product has already failed

I couldn't find this part for the model 270, took a chance and ordered this one. It was a little longer but that was not a problem! Good price, my wife's stationary bike is back in action!

Top notch product & service!! Thank You!!

They shipped the parts quickly and refunded me for a damaged part. Very professional and great customer service.

Thought I was going to have to junk my track, but new board worked like a charm. Great resource!

The service was great, and I was SO impressed with the speedy and very kind delivery process. Julian and the delivery team were so great to work with. The machine is in decent condition. Am well pleased!

Great service and fast delivery .

My order came sooner than expected. However, I accidentally ordered the wrong part. I called customer service and they told me to return it and I would get a refund. The day they received my return, I got an refund!! Definitely using them again for my gym.

I needed to replace the rollers on my treadmill. Ordered the parts from HFE, they arrived quickly and were well packaged. I replaced the parts which fixed the problem with my treadmill. Hopefully it lasts another few years.